Privacy Policy

1. Introduction

Otolat Rahlatcom values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

2. Information We Collect

• Full name and contact details (email, phone)
• Passport and identity documents for visa applications
• Payment data (processed via secure payment gateways)
• Travel history and inquiries
• Device information and IP address

3. How We Use Your Information

• Process bookings and visa applications
• Communicate about your applications and our offers
• Improve our services and your experience
• Comply with legal and regulatory requirements

4. Information Sharing

We don't sell your data. We share it only with:

• Embassies and consulates for visa processing
• Hotels and airlines to complete bookings
• Approved payment gateways
• Government authorities upon legal request

5. Data Security

We apply appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or alteration.

6. Your Rights

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal requirements)
• Object to processing of your data

7. Cookies

We use cookies to improve your experience. You can disable them in your browser settings.

8. Contact Us

For privacy inquiries:

Email: [email protected]

WhatsApp: +966502424565